ORDERING POLICIES
Turnaround Time: 7-14 Business Days (Depends on product, artwork and quantity).
Artwork: Must be submitted in .pdf to size of product.
Custom Artwork Service:
>$200 Orders: No design fee.
<$200 Orders: Design Fee for custom art.
Your Arcane Apparel representative will let you know an upfront cost.
Specialties: Backdrops, Table covers, Window Signage, Outdoor Vinyl.
Colors: Unlimited. Color amounts don’t effect price.
SUPPLYING YOUR OWN ARTWORK
if you have your design already completed, we may be able to use it just as it is!
If your file is a vector file (.PDF, .EPS, or .AI), it is most likely print ready and will not incur any extra charges.
If your file is raster file (any other file type than listed above), we will have to use our vectoring service which ranges from $10-$200/design depending on complexity.
VIRTUAL PROOFS AND APPROVALS
Approvals: We send proofs to ensure accuracy of art as supplied by the customer. It is up to the customer to review these proofs with great attention to detail to guarantee they are correct before approving. Arcane Apparel is not responsible for errors in approved designs.
Delays: Due to the nature of our business, it is extremely important to approval or reject proofs immediately. Any delay over 24hrs in a proof will push back your order. All proofs must be approved, including re-orders.
For more information about our services, please visit contact page.
